Shipping & Delivery
We offer a selection of ways to have your products delivered or collected from store
Collection in store
Place your order for collection, this will be reviewed by a member of our team and an email will be sent back to you advising of a collection day.
Collection will be available from our Gosoprt store and our Chichester store and this will be given an option at the cart.
Local Van Delivery
Our local round delivery is every Friday via our own freezer van. Minimum order of £20 . Includes the following areas. Southampton, Fareham, Wickham, Gosport, Portsmouth, Emsworth, Waterloovile, Petersfield , Chichester and West Sussex
No time can be given but the goods can be left in a safe place if you are not in. If the goods are left in a safe place , please provide a direct contact number for our driver.
UK courier for frozen goods
When you place an order for courier we work to a 3-4 working day turn around. We are hoping to introduce a next day weekday service very soon. Once shipped the goods are delivered in a white polystyrene box that will keep your products frozen for up to 48 hours. We currently use DPD so please leave a email address and a mobile number so DPD can offer you a timed slot for a delivery day. They will leave the goods in a safe place if you are not home. We do have a minimum quantity of 4 kg to ensure the goods are delivered frozen especially in the warmer months. Our boxes hold a total of 24 containers.
For all treats and herbal products we offer a standard 3 – 4 working day delivery service via my Hermes
